Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.

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The development of the business process standardization for telecom service providers started with the founding of the TM Forum in TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

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From Wikipedia, the free encyclopedia. Views Read Edit View history. Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. Reliance Communications — Agility enables self-service, satisfaction and savings. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:.

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Handbook of Network and System Administration. These levels form a hierarchy, with each level encapsulating a group of processes at the next level of telecok. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

Business Process Framework (eTOM)

Not sure if your company is a member? Digital transformation opens new markets. Get Involved Join the Frameworx Community discussion. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.

Online Training Courses now available at the click of a button. Contact us General Inquiries: The initial goal was to facilitate the creation of ‘interoperable network management products’.

Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. ZTE Corporation — Mapping a scalable smart-city solution. Commons category link is on Wikidata.

Business Process Framework (eTOM) – Wikipedia

In other projects Wikimedia Commons. There have been many versions of eTOM. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

Expand your Frameworx foundation: Digital Transformation Middle East Retrieved from ” https: The goal of TOM was the creation of an industry-owned framework of operationz processes, including the definition of a common enterprise-independent terminology for service management.

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The Business Process Framework operwtions is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries. Version 14 was published in May The map also indicates the interaction between processes.

Standards Telecommunications systems IT service management. NovemberKuala Lumpur, Malaysia.

Background to eTOM

This page was last edited on 11 Decemberat It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. Easily access the knowledge and guidance that has helped operatiins of companies reduce cost, risk and time-to-market. Digital Transformation Asia Courses now available at the click of a button. User Registration Not sure if your company is a member? Conformance Certification Engage TM Forum operatoons independently verify and certify how well your business processes and information models align with erom industry standards found in Frameworx.

In this manner the Business Process Framework map covers the whole value chain. It is a hierarchical catalog of the key telcom processes required to run a service-focused business. JanuaryDubai. What’s new View all news. Check here to find out. Case Studies Case study: It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.

Virgin Media — How to gain agility, configurability and faster launch times.

Last modified: February 9, 2020