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In Word, click the File Menuand then click Open. How to identify a damaged document. Repeatedly renumbers the existing pages in the document Repeatedly redoes the page breaks in the document Incorrect document layout and formatting Unreadable characters on sacuvsti screen Error messages during processing A computer that stops responding when you open the file Any other unexpected behavior that cannot be attributed to the typical operation of the program If the document shows any of these symptoms, or if you cannot open the document, go to method 2.

Crna Gora – Srpski. Note The information from the damaged document will appear if there was any recoverable data or text. Rename the global template Normal.

When you receive the following message, click Yes: This article is intended for a beginning to intermediate computer user. Click OK to close the Links dialog box. Insert the document as a file in a new document Step 1: Troubleshooting steps to try if you can open the damaged document.

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How to troubleshoot damaged documents in Word

Change the template that is used by the document Step 1: Are you sure you want to break the selected links? Determine the template that is used by the document Open the problem document in Word.

In the new document, type This is a test. This behavior may include the following: In the Links dialog box, click Break Link. Create link Select the text you typed in step 1c. Otherwise, go to step 3. Click Blank documentand then click Create. If the template listed is Normalgo to step 2. Additionally, this article includes steps that explain how to recover the text and data that is contained in a document after you have identified the document as damaged.

Look for similar behavior in other documents.

On the View tab, click Draft in the Document Views group. On the Home tab, click Copy in the Clipboard group. To eliminate these other factors, follow these steps: If any of these steps indicate that the problem is not in the document, you will then have to troubleshoot Word, the Office suite, or the operating system that is running on the computer.

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In Word, click the File Menuand then click New. In Word, click the File Menuand then click Save. New Zealand – English. Check for strange behavior Many damaged documents exhibit strange behavior. If you can open the document, close the document and then reopen it by using method 6, and repair the document. This behavior may be related to damage to the document or to the template on which the document is based.

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Otherwise go to method 2. Check other documents and programs Sometimes, this behavior may be caused by factors other than document damage.

Bosna i Hercegovina – Hrvatski. United States – English. South Africa – English. The Document template box will list the template that is used by the document. Click the damaged document, and then click Open.

Look for similar behavior in other Microsoft Office programs. Troubleshooting steps to try if the damaged document does not open.

Last modified: January 4, 2020